IMPORTANT MESSAGE FROM FEMA:

Direct Housing households have begun to pay monthly rent to FEMA.

As a reminder, failure to pay rent on time may result in the loss of your rental reduction rate, a late fee equal to the HUD Fair Market Rent as well as penalty fees. If your rent is not paid on time you may be charged these fees and be removed from FEMA temporary housing.
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How to Pay Your FEMA Rent:

By Phone:
Call 866-804-2469
Monday to Friday
3 a.m. to 10 a.m. HST (Operating Hours 9 a.m. to 4 p.m. EST)
Have your NDL# ready

Online:

Go to Pay.gov
Search for FEMA to find the FEMA Finance Center - Payment Form
Complete the form and include your NDL#

Check or Money Order:

Be sure to include your NDL# in the memo line of checks and money orders.

U.S. Mail:
FEMA, PO Box
6200-16 Portland, OR
97228-6200

Overnight Delivery/Courier Payments:
U.S. BANK-Government Lockbox
ATTN: DHS-FEMA-6200-16
17650 NE Sandy Blvd
Portland OR 97230

Learn More: FAQ: Direct Housing Rental Payment Update | FEMA.gov

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